At Winmatch 365, we collect various types of information to provide you with the best gaming experience while ensuring compliance with legal requirements and security standards.

Personal Information:

• Name, date of birth, and contact information
• Email address and phone number for account verification
• Address and identification documents for KYC compliance
• Payment information including bank account details and transaction history
• Gaming preferences and betting patterns

Technical Information:

• IP address, browser type, and device information
• Login timestamps and session duration
• Geolocation data to ensure regulatory compliance
• Website usage analytics and interaction patterns

Financial Data:

• Deposit and withdrawal transaction records
• Payment method preferences
• Bonus and promotional activity
• Account balance and betting history

We only collect information that is necessary for providing our services, ensuring account security, and meeting legal obligations under Indian gaming and financial regulations.

Winmatch 365 uses cookies and similar tracking technologies to enhance your browsing experience, provide personalized content, and analyze website performance.

Essential Cookies:

• Authentication cookies to keep you logged in securely
• Session cookies for maintaining your gaming state
• Security cookies to prevent fraudulent activities
• Language and currency preference cookies

Analytics Cookies:

• Website traffic analysis and user behavior tracking
• Performance monitoring and error detection
• Popular games and features identification
• Conversion tracking for promotional campaigns

Marketing Cookies:

• Personalized bonus offers and promotions
• Retargeting advertisements on partner websites
• Social media integration and sharing functionality
• Customer segmentation for targeted communications

You can control cookie settings through your browser preferences. However, disabling certain cookies may affect the functionality of our platform. We respect your choices and provide clear options for managing your cookie preferences.

We implement comprehensive security measures to protect your personal and financial information from unauthorized access, disclosure, or misuse.

Technical Safeguards:

• 256-bit SSL encryption for all data transmission
• Advanced firewall protection and intrusion detection systems
• Regular security audits and vulnerability assessments
• Secure data centers with 24/7 monitoring

Access Controls:

• Multi-factor authentication for account access
• Role-based access limitations for staff members
• Regular password requirements and account monitoring
• Automatic logout for inactive sessions

Data Handling Procedures:

• Data minimization - we only collect necessary information
• Regular data backups with encryption at rest
• Secure data disposal when no longer required
• Incident response procedures for any security breaches

Third-Party Security:

• Vetted payment processors with PCI DSS compliance
• Secure APIs for game providers and partners
• Contractual data protection requirements for vendors
• Regular security assessments of third-party services

In the unlikely event of a data breach, we will notify affected users within 72 hours and provide guidance on protective measures. We maintain comprehensive insurance coverage and work with cybersecurity experts to ensure the highest level of protection.

Your data is stored on secure servers located in jurisdictions with strong data protection laws. We retain your information only as long as necessary for service provision and legal compliance, typically for a period of 7 years after account closure.